From my house to the White House, and all across this great nation, this has been a crazy and exciting week. In our office we’ve seen a lot of new faces mixed in with the familiar ones which means a lot of opportunities to build new relationships and cultivate older ones.
The business of business is relationships; the business of life is human connection. — Robin S. Sharma
We all want more positive relationships in our lives because they just make life better all the way around. Positive relationships are the foundation of, well… life, and communication is the foundation of positive relationships. Focusing on relationships is truly my favorite part of what we do and I believe that it is the reason for a lot of our success. Still, none of us is perfect. So, what we can we do to build better relationships? Start with better communication.
Communication – the human connection – is the key to personal and career success. — Paul J. Meyer
Here are a few tips to get moving in the right direction:
- Listen to the words being said but also pay attention to the non-verbal messages (body language).
- Think about what is being said, not what you are going to say next.
Most people do not listen with the intent to understand; they listen with the intent to reply. — Stephen R. Covey
- BE INTERESTED
- This is hard to fake without getting caught so you need to find a way to be GENUINELY interested in what other people are saying if you want to have a positive relationship with them.
- Be sympathetic to their trials and excited for their successes.
- Make eye contact (but avoid the Creeper Stare).
- Use first names when you can.
- Make them feel like their thoughts and opinions are important because, if you want a relationship with them, they should be.
Words are, of course, the most powerful drug used by mankind. — Rudyard Kipling
- WALK IN THEIR SHOES
- Being able to see things from others’ point of view is crucial.
- Keep your judgmental thoughts to yourself.
- Be honest but kind.
You never really understand a person until you consider things from his point of view. — Harper Lee
- BE ENCOURAGING
- Do you know who likes encouragement? Every. Body.
- Make people feel valued, wanted and appreciated through your words AND actions.
- Ask open-ended questions – then refer to #1.
Our chief want is someone who will inspire us to be what we know we could be. — Ralph Waldo Emerson
- HAVE A SENSE OF HUMOR
- People like to laugh and people like people who make them laugh.
- Laughing releases endorphins which relieves stress and anxiety and seriously, who doesn’t need that??
- If you’re not funny and you know it – leave this job to your buddy and smile.
If you could choose one characteristic that would get you through life, choose a sense of humor. — Jennifer Jones
- BE POSITIVE
- Be friendly, be optimistic, smile. It really is contagious.
- Complain without criticism.
- Don’t whine. Nobody likes a whiner.
You cannot have a positive life and a negative mind. — Joyce Meyer
Relationships can make you or break you – personally and professionally. Take some time to think about areas you need to work on and spend some time on them. And – I know that while you were reading this you thought of all the people in your life that really NEED to read this. Go ahead and send it to them… just make it a group email so you don’t single anyone out. As always, if you need some help with your online reputation or just need some Monday morning inspiration, we’d love to hear from you.
Have a tip for better relationships? Leave a comment! We can all use a little help.
Marie Mallory, PR / Communication Specialist, Irons Media Group